Reference

389sport Legal: account access and policy terms

389sport Legal gives you a clear place to check account rules, data handling, wallet records and access conditions before you open an account.

Account termsData requestsLocal-law access

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DANA and QRIS under local access rules

389sport Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice explains the conditions that apply when you create, use or close an account. Access depends on local law, and we may require clear phone verification before account access, particularly when an account action affects wallet records or identity details. Payment references may include

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DANA, OVO, GoPay, QRIS, bank transfer or virtual account, while the account holder remains responsible for checking the name and status shown before confirming an action. We also set out how policy wording applies to casino titles such as VIP Baccarat and Tree of Fortune, sports
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topics such as football and badminton, and account records connected with those areas. Where local law permits, you can request clarification about a clause, ask us to correct account data, or ask how a restriction was applied. We may update these terms when operational or legal
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requirements change, with the current wording available through the Legal page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST PATH

Who handles Legal questions for you

A clear contact route matters when a policy question affects your account, payment record or access status. Start from the support area after signing in and include the phone number linked to your account, the relevant date and the exact clause you are asking about. We use those details to locate the correct record without asking you to repeat the whole issue.

Team online

Account access

Ask us to clarify a verification request, an account restriction or a local-law condition. Include your registered phone number so our team can match the Legal question to the correct account record.

Wallet record

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the payment reference and date through account support. We can explain the policy status without requesting your wallet password.

Data request

Use the Legal contact path to request a correction, ask about stored account details or question a retention period. State the change you want and we will explain the next verification step.

DATA PRACTICE

How our Legal controls work

We handle Legal matters through defined account records rather than informal messages. Phone verification connects a request to the right account, payment references help us trace a wallet status, and access logs…

Data handling

We use account details, verification status and relevant payment references to answer a Legal request. We do not need your wallet password to check a DANA, OVO, GoPay or QRIS record.

Cookies

Our browser cookies can preserve sign-in continuity and essential account settings. You can manage browser cookie controls, although removing required cookies may interrupt the Legal and account access path.

Account protection

Phone verification is used before sensitive account access or requested changes. Keep your sign-in details private, and contact support through the account route if a device shows activity you do not recognise.

Retention

We retain policy requests, verification details and transaction references for the period needed to resolve the matter or meet an applicable legal duty. A retention question can be sent with your account reference.

Policy changes

When Legal wording changes, we place the current version on this page and may require you to acknowledge a material account condition before continuing where local law permits.

Change requests

To correct personal details or ask how a record is used, send the requested change through account support. We may verify your phone before altering information tied to account access.

Legal answers before account access

These Legal answers cover the questions we expect before an Indonesian account is opened or updated. Read the relevant point, then use the account support route if your case involves a specific phone number, wallet reference or access decision.

389sport Legal covers account access, phone verification, data handling, cookies, payment references, policy changes, retention and requests to correct or clarify an account record.

Access depends on local law. If you are in Indonesia, check the current Legal wording before opening an account, and continue only where local law permits.

Phone verification helps us connect a Legal request or sensitive account change to the correct account holder. It can apply before access, data correction or account-status clarification.

DANA and QRIS references are used to trace the relevant payment status and answer a Legal question. We do not ask for your wallet password, and you can include the date and reference.

Yes. Send the requested correction through account support, identify the account detail involved and complete any phone verification required before we change data connected with Legal records.

Required cookies can preserve sign-in continuity and account settings. If you remove them in your browser, the Legal page may remain available while some protected account steps stop working.

Use the support area after signing in and quote the restriction, date and relevant Legal clause. We will explain the reason and any next step where local law permits.

389sport Legal: account access and policy terms

Who handles Legal questions for you

Account access

Wallet record

Data request

How our Legal controls work

Data handling

Cookies

Account protection

Retention

Policy changes

Change requests

Legal answers before account access

01 What does 389sport Legal cover?

02 Can I access 389sport from Indonesia?

03 Why is phone verification part of Legal?

04 How are DANA and QRIS details handled?

05 Can I ask 389sport to correct my data?

06 How do cookies affect Legal and account access?

07 Where can I question an account restriction?

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